2020 Executive Excellence Awards: Jeremy Wacksman, President, Zillow

Zillow continues to expand its Zillow Offers service which provides cash offers for homes

This article appears in print in the January/February 2020 issue. See more about the winners of the 2020 Executive Excellence Awards here. Click here for a free subscription.

As president of the Zillow brand, Jeremy Wacksman is at the forefront of the Seattle company’s most audacious idea: Zillow Offers, which allows customers to go online to request cash offers for their homes from Zillow.

The rapidly expanding service launched as a small pilot project in Phoenix in 2018 and is now available in 21 markets across the country, with plans to expand to five more by the middle of this year.

Wacksman oversees the strategy, product, engineering and customer engagement for Zillow Offers, leading the online real estate company’s ambitious expansion from a search-and-find information marketplace into one that helps people buy, sell, rent and finance homes.

The company says the service is growing faster than expected, with Zillow receiving more than 69,000 seller requests in the second quarter of 2019 alone. As of last fall, more than 170,000 homeowners have requested an offer. One year after its launch, revenue for Zillow’s Homes Segment — where Zillow Offers’ financials are reported — hit almost $250 million in the company’s second quarter.

Prior to joining Zillow, Wacksman drove marketing and product management for Microsoft’s Xbox LIVE and consumer mobile efforts, where he grew digital distribution for Xbox and led product strategy for a mobile incubation group.

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