Carey Jenkins

Digital design and development agency, Substantial, has recently appointed Carey Jenkins its new CEO. In this position, Jenkins is charged with overseeing digital teams working on national and global product development for clients, and overall company performance including strategic direction, brand equity, and growth and empowerment of the agency’s personnel.

Jenkins brings with her over 17 years of experience in client services and delivery management. When she began her six-year tenure at Substantial, she was initially hired as one of the agency’s first engagement managers, before rising through the ranks to Director, then VP of Client Services. During this time, Substantial made a significant impact on a host of brands including Mercedes Benz, Amazon, IDEO, University of Washington, Haworth, News Corp./Dow Jones, and Novartis.

 

Jenkins’ journey to CEO includes a liberal arts and journalism background, rather than a formal design or computer engineering education. But it’s her extensive experience in client relations that has directly influenced her leadership style, which is built on a foundation of fostering authentic relationships — both internal and external.

 

With a personal mission to lead with humility, empathy, integrity and humor, Jenkins’ priority as CEO is to create an environment that inspires compassion and empowers risk‐taking and ambition amongst her entire team.